Aurum

General Provisions

1.1.These terms and conditions (the “Terms”) govern the legal relationship between the user (the “User”) and International Finlaw Support LLC (ID No. 406389206) (hereinafter: “AURUM”).
1.2.Use of AURUM means that the User fully agrees to the Terms and undertakes the obligation to comply with them.
1.3.These terms of service set out the conditions for any person’s access to any service offered by AURUM.
1.4.These terms apply to every visitor, user, and other person who registers for, or otherwise gains access to or uses, the service.
1.5.By accessing or using the service, registering an account with AURUM, and/or clicking the “I agree to the terms and conditions of use” button, the User electronically confirms that they have read, understood, and agree to these terms of service (hereinafter referred to as the “Terms” or the “Terms of Service”), including the conditions, obligations, and other policy documents posted on AURUM.
1.6.AURUM reserves the right to amend the Terms at any time. Amendments take effect immediately upon their publication on the website.
1.7.The User warrants that they are aware of the risks associated with virtual assets and the transactions involving them, and accepts responsibility for the transactions carried out while using AURUM’s services. The User acknowledges and agrees that all decisions relating to any transaction are made solely by the User, and that AURUM bears no liability and/or assumes no obligation for the consequences of the User’s decisions.
1.8.AURUM provides no guarantees with respect to any adverse outcomes arising from trading in virtual assets.

Description of the Service

2.1.AURUM provides a service for the exchange of virtual assets for national or foreign currency.
2.2.AURUM is not a bank or a financial institution and does not provide credit or deposit services.
2.3.When using AURUM, the User is obligated to comply with the legislation of Georgia, the rules directed against money laundering and the financing of terrorism, as well as all other regulations related to AURUM’s services.

Compliance with Requirements

3.1.The User confirms that they are over 18 years of age, as the use of AURUM’s product is not permitted for persons under 18 years of age.
3.2.The User confirms that they will not use AURUM:
3.2.1.to purchase or sell illegal goods and services;
3.2.2.for the purpose of money laundering or the financing of terrorism;
3.2.3.for operations with sanctioned persons or organizations;
3.2.4.in jurisdictions where AURUM’s services are prohibited.
3.3.AURUM is authorized to:
3.3.1.request any additional documents or information from the User in order to satisfy AML/KYC and regulatory requirements;
3.3.2.refuse service or suspend/block the User’s account if the User violates the law, regulations, or the platform’s internal policies;
3.3.3.transfer the User’s data to the relevant authorities where there is an obligation provided for by law or a suspicion of unlawful activity.
3.4.The User acknowledges and agrees that, in order to ensure compliance with requirements, AURUM may use the services of third parties.

Registration and Account Opening

4.1.Registration of the User is required in order to use AURUM.
4.2.For the purposes of registration, authorization, two-factor authentication, and/or confirmation of transactions, AURUM is authorized to send one-time security codes (SMS messages) to the mobile phone number indicated by the User. By registering an account and confirming the website’s terms and conditions and/or by using the service, the User expresses full consent to receive such messages.
4.3.When registering, the User is obligated to provide accurate and truthful information.
4.4.AURUM reserves the right to request additional information and documents in accordance with the AML/KYC procedures, which the User undergoes prior to the execution of a one-time transaction or prior to the establishment of a business relationship.
4.5.Only one account is permitted per User.
4.6.AURUM may, at its own discretion, change or update the product’s functionality, in whole or in part, at any time.

User Obligations

5.1.The User must not transfer their rights to use the service or otherwise dispose of any part of the rights granted to the User under these terms.
5.2.The User does not have the right to copy, distribute, modify, or otherwise use the product interface, save in exceptional cases.
5.3.The User is obligated neither to carry out, nor to assist third parties in carrying out, the following actions:
5.3.1.using AURUM’s services in any unauthorized manner, including by means of automated systems and programs (for example: bots, spiders, automated caching, and other similar mechanisms);
5.3.2.modifying, reverse-engineering, or reworking the service, or creating a non-original copy of the product in any form;
5.3.3.disrupting or interfering with the operation of the servers or networks used by the platform in a manner that disrupts the continuity of the service;
5.3.4.damaging, disabling, overloading, or otherwise harming the product or the systems related to it;
5.3.5.using another user’s account, except where the right to such use has been officially granted by the company;
5.3.6.using the product in any form or for any purpose not permitted by these terms, the privacy policy, and the company’s guidelines;
5.3.7.distributing unwanted or unauthorized communications, including “junk” email, spam, “chain letters,” and pyramid schemes, for commercial or other purposes.

Transactions

6.1.All transactions are carried out on the basis of the instructions given by the User.
6.2.Once operations have been executed, they cannot be canceled or amended.
6.3.AURUM is not responsible for transfers to addresses or accounts incorrectly indicated by the User.

Fees and Commissions

7.1.The commission rates established by AURUM apply to operations carried out on the platform.
7.2.The commission amount is published on the website, and the User is obligated to familiarize themselves with it prior to executing an operation.

Limitation of Liability

8.1.AURUM does not guarantee the continuous or uninterrupted functioning of the platform.
8.2.AURUM is not responsible for losses caused by the actions of third parties or by technical failures.
8.3.The User is fully responsible for the security of their own account, password, and authorization data.
8.4.The User alone is fully responsible for the accuracy of the mobile phone number they provide. AURUM bears no liability for any damage or loss caused by unauthorized access by third parties to the User’s phone number, SIM card, or SMS messages (including in the event of number duplication, loss of the phone, or hacking).
8.5.AURUM is not responsible for any delay, late delivery, or non-delivery of SMS messages caused by technical failures of telecommunications operators (providers) or by force majeure circumstances.

Intellectual Property

9.1.AURUM’s intellectual property — including, but not limited to, copyrights, patents, trademarks, trade names, software code, images, logos, symbols, trade secrets, designs, and graphics — belongs to International Finlaw Support LLC (ID No. 406389206).
9.2.The User is obligated to refrain from copying, distributing, or unlawfully using AURUM.

Processing of Personal Data

10.1.AURUM collects only such data as is necessary to provide the service, to fulfill AML/KYC requirements, and to identify the User.
10.2.The collected data includes, among others:
10.2.1.first name, last name, date of birth, citizenship;
10.2.2.a copy of an identity document and a selfie photograph;
10.2.3.contact information (email, telephone, residential address);
10.2.4.bank account details and payment information;
10.2.5.IP address, device, and browser data;
10.2.6.the history of transactions carried out on AURUM.
10.3.The User’s personal data is processed for the following purposes:
10.3.1.ensuring registration and account management;
10.3.2.fulfilling the requirements of AML/KYC legislation;
10.3.3.secure authentication of the User;
10.3.4.improving the quality of verification methods;
10.3.5.ensuring the security of transactions;
10.3.6.preventing fraud, money laundering, and the financing of terrorism;
10.3.7.improving the quality of the service and communicating with the User.
10.4.When their personal data is being processed, the User is entitled at any time to obtain information as to: what personal data AURUM processes; for what purpose the User’s personal data is processed; on what legal basis the User’s personal data is processed; from which source the User’s personal data was obtained; for what period the User’s personal data is processed; how the User’s personal data has been processed (including in the case of automated processing); to whom the User’s personal data will be disclosed (if applicable); and the basis and purpose for the disclosure of personal data (if applicable).

Account Cancellation

11.1.The User may discontinue use of the account at any time.
11.2.AURUM reserves the right to terminate the User’s account where there is a violation of the Terms or AML/KYC risks.

Dispute Resolution

12.1.All disputes shall be resolved by means of negotiation.
12.2.If agreement is not reached, the dispute shall be referred to the Tbilisi City Court.